Knowledgebase : Student Support
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Please send an email to for help with your log in details
This depends on where you sit your exam. More information is available in the Student Handbook or from the Exam Co-ordinator at:
You may have to make a payment for a retake if you are on a Wales, ARU or Pearson programme. Please contact your Support Team for details.
Please contact the Dissertations team at
This is dependant on the venue. Please contact your Exam co-ordinator for more information at:
Please contact your support team for a password reset.
All information will be explained in the email sent to you. Please make a response to this email to The Committee of Enquiry will consider your case at their next meeting and then inform you of the outcome by email.
It has been approved.
Good afternoon, Congratulations on securing your place at Arden University! We are really pleased you have decided to enhance your education with us. Your Induction to Arden University At the start of each intake Arden University holds an Indu...
Please contact the Dissertations team at
Turnitin, when used appropriately is an excellent tool to help ensure you reference and paraphrase your work correctly. It generates an originality report that indicates areas for your attention. Further information can be found in the Study Skills se...
Payments can be made online through iLearn by using a debit or credit card or Paypal. You can pay by bank transfer. Please email for the details You can call +44 2476 515 700 and make payment with a credit or debit card over...
Once you have completed your programme, the Dissertations team will begin the process of claiming your certificate. This process varies for different awarding bodies. Your certificate will be dispatched to you immediately upon receipt. You can contact t...
Your Student Support Administration team - contact details can be found on iLearn