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Please send an email to registry@arden.ac.uk for help with your log in details

In order to retrieve your directory listing in Filezilla: Go to edit, then settings. Now on the left hand side you should see a heading called FTP. Click this heading, now under "Transfer Mode" change this from Passive, to Active and press OK ...

If you are a student studying a course from the University of Wales, you should have received login details for the University of Wales Online Library via email. If you have not received your details, then please contact registry@arden.ac.uk You can acc...

Please contact your support team for a password reset.

If you are having problems with the Live Chat feature of ilearn, please try the following: 1) Ensure that Javascript and Popups are enabled. 2) If you have another web browser you can test, please try connecting to ilearn using that. We have had report...

We appreciate that not everybody has their own internet connection and some users may wish to study whilst not connected to ilearn. All study materials are available on CD Rom at no extra cost. Please contact your Student Support coordinator or help@rdi...

RECOMMENDED WEB BROWSERS The ilearn platform and supporting materials have been designed and tested with the following web browsers in mind. Although you may be able to access these materials in other browsers, we recommend and support using the followin...

Please contact the Dissertations team at dissertations@arden.ac.uk

Turnitin, when used appropriately is an excellent tool to help ensure you reference and paraphrase your work correctly. It generates an originality report that indicates areas for your attention. Further information can be found in the Study Skills se...

Once you have completed your programme, the Dissertations team will begin the process of claiming your certificate. This process varies for different awarding bodies. Your certificate will be dispatched to you immediately upon receipt. You can contact t...